Thank you for choosing Nafiika as your go-to platform for connecting with service providers nearby you. We are committed to providing you with the best possible service, and we have outlined some policies to ensure that both you and the service providers have a smooth and positive experience.

• Registration and Verification

Service providers on Nafiika are required to provide their legal names, date of birth, and governmentissued ID for verification purposes. This information will be kept confidential and only used for the purposes of verifying your identity and ensuring the safety and security of our platform.

• Accepting Job Orders

Service providers will have 15 to 30 seconds to accept job orders from clients. If a service provider fails to accept the job order within this timeframe, it will be sent to another service provider in the same category. It is important to be available and ready to accept job orders as they come in.

• Ranking System

The ranking system on Nafiika is based on customer reviews and ratings. The service provider with the highest number of positive reviews and 5-star ratings will be prioritized and sent job orders first before other service providers in the same category. It is important to maintain a high level of quality and customer satisfaction to improve your ranking on the platform.

• Timeliness and Professionalism

Service providers on Nafiika are expected to provide timely and professional services to clients. It is important to arrive promptly at the client's location and complete the job to the best of your ability. Any issues or concerns should be communicated to the client and Nafiika as soon as possible to ensure a positive outcome.

• Payment Policy

Payments for services are processed through Escrow.com. Once the service has been completed and the client is satisfied, the payment will be released to the service provider. It is important to provide quality services and ensure customer satisfaction to receive timely payments.

Thank you for choosing Nafiika, and we hope you have a great experience using our platform. If you have any questions or concerns, please do not hesitate to contact us.