Thank you for choosing Nafiika as your go-to platform for connecting with service providers nearby you. We are committed to providing you with the best possible service, and we have outlined some policies to ensure that both you and the service providers have a smooth and positive experience.

• Order Placements

When placing an order on Nafiika, please provide accurate information regarding the services you need and your location. This will help us match you with the most suitable service providers nearby you. In case of any changes or updates, please communicate with us in a timely manner.

• Service Providers

We carefully vet all service providers on our platform to ensure they meet our high standards of service. However, we cannot guarantee their work’s quality and encourage you to do your own research before selecting a service provider. Nafiika is not liable for any damages or losses incurred during the service delivery.

• Cancellation Policy

You have 5 minutes to cancel an order after placing it on Nafiika. If you need to cancel an order, please do so as soon as possible within the 5-minute window to allow us to inform the service provider. After the 5-minute window, the service provider will be notified and will begin working on your order

• Payment Policy

Payment for services is processed through Escrow.com. You will be required to pay for the services in advance before the service provider can start working. The payment will be held by Escrow.com until the service is completed to your satisfaction. Once you are satisfied with the service, you will release the payment to the service provider. If you are not satisfied with the service, please contact us immediately so we can assist in resolving the issue.

• Feedback and Reviews

We value your feedback and encourage you to leave a review of the service provider after completing the service. This will help us improve our services and assist other clients in selecting the right service providers.

Thank you for choosing Nafiika, and we hope you have a great experience using our platform. If you have any questions or concerns, please do not hesitate to contact us.